All products sold on Kogiketsu.com include a 30-day money back guarantee.
- Returns must be made within 30 days of the delivery day
- Returns must be approved by Kogiketsu before shipment
- Returned items must be in original condition, and contain both the original parts and packaging
- Customer must pay return shipping cost
- Damaged/Errored items must be noted within 7 days of delivery or they are not eligible for return
How to Return:
To make a return request, please contact us here within 30 days of delivery. In your message, please include your order number, the products you wish to return, and why. Once we approve your request, we will supply you with our returns address.
Note: Kogiketsu is not responsible for lost, stolen, or damaged shipments for returning packages. If this worries you, a tracking number and insurance would be a good investment.
Once your return is received, we will process your refund. From here, we will either accept or reject your return and email you with our decision. If we have determined that your return meets the requirements above, you will be refunded the cost of the item.